PAYMENT

You have the following payment options:

  • Payment by PayPal
by invoice
by direct debit
By credit card
  • Manual payment (prepayment by bank transfer)
  • Klarna payment
by invoice
by direct debit
by installment purchase


More details on payment:
If you pay by credit card, your credit card account will be charged upon conclusion of the contract.

SHIPPING & DELIVERY

The deliveries are made with the shipping service provider GLS.

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For deliveries within Germany, we charge a flat shipping fee of 3.90€ per order.
The delivery is free of shipping costs from an order value of 35€.

For deliveries to the European Union (EU Zone 1), we charge a flat shipping fee of 7.90€ per order.
The delivery is free of shipping costs from an order value in the amount of 70€.

For deliveries to the European Union(EU Zone 2) we charge a flat shipping fee of 12,49€ per order.
The delivery is free of shipping costs from an order value in the amount of 70€..

For deliveries to the European Union (EU Zone 3) we charge a flat shipping fee of 16,49€ per order.
The delivery is free of shipping costs from an order value of 70€.

Delivery to Switzerland via MeinEinkauf.ch:
For deliveries to Switzerland we recommend you to use the service of MeinEinkauf.ch. You can find all the information at MeinEinkauf.ch. All customs formalities and the delivery to your door will then be taken over by MeinEinkauf.ch for a small fee. You will receive your goods quickly, ready customs cleared and cheap..

How it works:

Sign up here at MeinEinkauf.ch.

Delivery to Switzerland via DHL:
For deliveries to Switzerland via DHL we charge a flat shipping fee of 30,00€ per order.

Unless otherwise specified in the respective offer, the delivery of the goods in Germany within 3 – 5 days after the conclusion of the contract (in case of agreed prepayment after the date of your payment instruction).

If no other period is specified in the respective offer, the delivery of the goods to the European Union will take place within 3 – 5 days after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

If no other period is specified in the respective offer, the delivery of the goods in Switzerland takes place within 5 – 9 days after the conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).

General:

Please note that a delivery is made Monday – Friday (excluding holidays).
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time you have ordered.

RETURN

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You have the right to cancel the purchase contract within fourteen days of receipt of the goods without giving any reason.

Please send your cancellation request to:

Waschies GmbH
Obere Stadt 14
95326 Kulmbach

E-mail: info@waschies.com

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

RETURNSADDRESS

Waschies GmbH
Obere Stadt 14
95326 Kulmbach

The product should be packed and shipped in the original shipping packaging or in an equally damage-proof packaging, so that the original packaging of the product is not damaged. All parts belonging to the product must be included.

You can create a return label online right here: return label.

Please attach an invoice or delivery bill to the return so that we can also assign and process it.

Please log in with your order number and the corresponding email address. Select the items you want to return and then you can request your return label after a few simple steps.

If it does not work, please contact us directly by e-mail: info@waschies.com

After checking the goods, we will refund you the (partial) amount with the payment method you used for your order.

COUNTRY SHIPPING TYPE COSTS DELIVERY & SHIPPING
Deutschland GLS 3,90€ Shipping within 2-4 business days from receipt of payment
Österreich GLS 7,90€ Shipping within 3-5 business days from receipt of payment
Schweiz GLS &
MeinEinkauf.ch
3,90€
zzgl. Kosten bei MeinEinkauf.ch
Shipping within 5-9 business days from receipt of payment
Note: Shipping via MeinEinkauf.ch hier Konto eröffnen
EU Zone 1
Belgien GLS 7,90€ Shipping within 3-5 business days from receipt of payment
Luxemburg GLS 7,90€ Shipping within 3-5 business days from receipt of payment
Niederlande GLS 7,90€ Shipping within 3-5 business days from receipt of payment
Czech Republic GLS 7,90€ Shipping within 3-5 business days from receipt of payment
EU Zone 2
Italien GLS 12,49€ Shipping within 3-5 business days from receipt of payment
Frankreich GLS 12,49€ Versand erfolgt innerhalb von 3-5 Werktagen ab Zahlungseingang
Dänemark GLS 12,49€ Shipping within 3-5 business days from receipt of payment
Monaco GLS 12,49€ Shipping within 3-5 business days from receipt of payment
Polen GLS 12,49€ Shipping within 3-5 business days from receipt of payment
Ungarn GLS 12,49€ Shipping within 3-5 business days from receipt of payment
Dänemark GLS 12,49€ Shipping within 3-5 business days from receipt of payment
Frankreich GLS 12,49€ Shipping within 3-5 business days from receipt of payment
EU Zone 3
Estland GLS 16,49€ Shipping within 3-5 business days from receipt of payment
Kroatien GLS 16,49€ Shipping within 3-5 business days from receipt of payment
Lettland GLS 16,49€ Shipping within 3-5 business days from receipt of payment
Litauen GLS 16,49€ Shipping within 3-5 business days from receipt of payment
Slowakei GLS 16,49€ Shipping within 3-5 business days from receipt of payment
Slowenien GLS 16,49€ Shipping within 3-5 business days from receipt of payment
Spanien GLS 16,49€ Shipping within 3-5 business days from receipt of payment