Report a return
Dear customer,
Thank you very much for your order at waschies, even if you now want to return/complain something back to us.
Please enter your name and order number in the form and upload a relevant photo in case of a complaint.
We will process your request as soon as possible and will contact you shortly.
Love, waschies
Note: Please note that the products in the pureFeminine range cannot be exchanged and can only be returned with unopened packaging. No refunds will be given for the return of opened packaging or used pads. waschies items are sent with a seal. As soon as this seal is opened, the item is excluded from exchange for reasons of health protection (in accordance with § 312g Para. 2 No. 3 BGB).